Privacy Policy

Causal Academy, part of CausAI, respects your privacy and is committed to protecting your personal data.

1. Who we are

Causal Academy is an online learning platform operated by CausAI, a company based in the Netherlands.

Website: www.causalacademy.com
Contact: support@causalacademy.com

2. What data we collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Billing country or address

  • Payment information (processed securely via third-party providers)

  • Account and course usage data (e.g. course progress, interactions)

We only collect data that is necessary to provide our services.

3. How we use your data

We use your personal data to:

  • Provide access to online courses

  • Process payments

  • Communicate with you about your account or purchases

  • Provide support

  • Send updates or marketing emails (only if you purchase or opt in)

  • Improve our services and platform

4. Legal basis (GDPR)

Under the General Data Protection Regulation, we process your data based on:

  • Contractual necessity (to deliver courses you purchase)

  • Legitimate interest (to improve services and prevent fraud)

  • Consent (for marketing emails, where applicable)

5. Third-party services

We use trusted third-party providers to operate our business:

  • Podia Labs, Inc. — course hosting, email communication

  • Stripe, Inc. — payment processing

These providers may process your data in accordance with their own privacy policies.

6. Data sharing

We do not sell your personal data.

We only share data with:

  • Service providers necessary to run our business (e.g. Podia, Stripe)

  • Legal authorities if required by law

7. Cookies and tracking

Our website and platform may use cookies and similar technologies to:

  • Ensure the website functions properly

  • Analyze usage and improve performance

These cookies are primarily managed by our platform provider (Podia).

You can control cookies through your browser settings.

8. Data retention

We retain your personal data:

  • As long as your account is active

  • As needed to provide services

  • To comply with legal obligations

After this, data may be deleted or anonymized.

9. Your rights (EU users)

If you are located in the EU, you have rights under GDPR, including:

  • Access your data

  • Correct your data

  • Request deletion

  • Object to processing

  • Withdraw consent

To exercise these rights, contact us at: support@causalacademy.com

10. Data security

We take reasonable technical and organizational measures to protect your personal data. However, no system is completely secure.

11. Contact

If you have questions about this Privacy Policy or your data:

Contact: support@causalacademy.com

12. Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.